Our goal is to make your Healthcare IT project a win, both for your patients and the clinicians and physicians who care for them.
HCI’s deep knowledge and experience with complex EHR implementations and other Healthcare IT projects across a variety of organizations and vendors will provide your organization with the necessary foundation and structure to ensure success and avoid common pitfalls.
Our Infrastructure Support and experienced consultants understand interfaced 3rd party vendors and have the necessary experience to integrate them successfully into the EHR, as well as identify and mitigate workflow and build impact to upstream and downstream systems. Additionally, our consultants understand the planned application installs through all phases of your implementation, and can ensure that the various applications will work cohesively as well as interface properly with various disparate clinical and ancillary systems.
Beginning with the Discovery phase, our consultants will work side by side with your internal team to map current state processes, and help develop and fine tune future state workflows to achieve your organizations key benefits and vision. We understand the importance of your vision for the project, and have experience with incorporating best practices along with some of the bells and whistles that are important to clinicians and physicians as the future state is designed. As your implementation progresses through the program lifecycle, our consultants will be there every step of the way, through validation, testing, go live, and optimization, ensuring that integration, build, and workflow issues are mitigated and addressed in a timely manner. We will work with your team to ensure there is solid knowledge transfer so that the system can be maintained, supported, and optimized by your internal team. Our consultants are experienced in recognizing and resolving common challenges in a timely manner and can work with your team to optimize the system and improve clinician and physician satisfaction as well as improve the quality of care delivered at your organization.