HCIsustain

We are more than a clinical service desk. With unique pricing options, the HCI Group’s IT Sustaining Support Model focuses on process analysis that drives your unique solution. It also uses business intelligence to improve productivity and efficiency. This results in robust Epic application support of high quality and control.


 

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Epic Consulting Services:

The success of your Epic implementation depends on having experienced, highly skilled people on your team. The HCI Group offers the right people as well as deep Epic experience for every phase of your project. We are a vetted and proven provider of Epic consulting services for dozens of implementations, so we can assure you of the knowledge and experience you need, with resources that are hand selected from leading projects across the country.


 

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Cerner Consulting Services

The HCI Group has deep Cerner experience from working with Cerner clients across the U.S., U.K. and Middle East, providing services to ambulatory clinics, community hospitals, academic institutions and large integrated delivery networks. As a value-added partner, we provide significant cost savings to clients while delivering quality services that keep them coming back.


 

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Advisory Services

The HCI Group’s team of management consultants works collaboratively to understand the unique fabric of each of our client’s organizations. We craft solutions that ensure your vision becomes a reality. Our team takes the time to understand and leverage organization culture, hierarchy and internal customer dynamics. This insight then proves to be invaluable in generating commitment and enthusiasm around your key initiatives.


 

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ICD-10 And Revenue-Cycle Optimization

While the healthcare industry understandably focuses much of its attention on the ICD-10 coding mandate, it’s important to keep in mind that coding is just one piece of the entire revenue-cycle puzzle. At the HCI Group, we bring industry-leading expertise to every aspect of revenue-cycle optimization. We are your comprehensive, one-stop source for making sure your ICD-10 transition is seamless and that your income engine is running as smoothly and as efficiently as possible.


 
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Medication Management Solutions

The complexity of medication management is surpassed only by its importance to the health and safety of the patients in your care. The HCI Group’s staff is highly trained to understand that complexity and help you navigate the implementation and optimization of medication management systems and solutions.


 
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Training and Adoption Services

The complexity of medication management is surpassed only by its importance to the health and safety of the patients in your care. The HCI Group’s staff is highly trained to understand that complexity and help you navigate the implementation and optimization of medication management systems and solutions.


 
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Interface And Interoperability Services

The HCI Group offers proven consulting services to help our clients with every aspect of integration. With the current pressures to improve patient outcomes, handling data efficiently and effectively has become a top priority. Thanks to our proven experience, the HCI Group makes sure your data is accurate and that the transfer is streamlined to each and every ancillary system. Our integration-project resources apply our proven project methodology to assure that your interfaces are designed and tested effectively.


 
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HCIintegrate

Before activation, any EHR system must combine all of its elements to work together like clockwork. And it’s got to pass the all-important testing phase. It’s about more than just efficiency. It’s about patient safety. That’s why we offer HCIintegrate, a comprehensive integration-and-testing service that assures you of achieving a seamless integration of your entire EHR system.


 
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HCIactivate

Just the expression go-live is enough to make both your IT and clinical staffs a bit apprehensive. But it doesn’t have to be that way. HCIactivate, our activation and go-live service, offers support from experienced professionals. They are skilled not only in the technology but in gently encouraging adoption and even enthusiasm among end users.


 
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Reporting Services

With the growing importance of reporting as a component of today’s Healthcare systems, the HCI Group focuses on creating capabilities that provide our clients with the information needed to make informed, timely decisions throughout the entire organization. Our reporting capabilities meet all meaningful-use standards and go further to offer advanced customization.


 
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Optimization Solutions

The HCI Group can make your EHR utilization more effective by providing a strategy that will help you make the most of your investment. Whether you are stabilizing, addressing a specific problem area, or are ready to take your system and users to the next level, the HCI Group can bring experienced talent and proven methodologies to improve your optimization and clinical adoption efforts.


 
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Implementation Services

The HCI Group has a proven track record as an implementation partner for installations across North America, the United Kingdom and the Middle East. While individual products and systems may vary by client, our multithreaded teams of experts know exactly how to improve the quality of your project planning, design, build, activation, business intelligence and long-term adoption.


 
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Data Migration Services

Data migration requires a partner that has a proven track record in comprehensive planning and execution. At the HCI Group, we have just that kind of experience, and we can help your organization achieve a highly effective migration. Our resources will be experienced and fully certified in both interface engines involved in the migration. In short, we have the expert professionals you need to achieve success in your data services.


 
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Legacy Support Services

Thanks to our extensive experience working with a broad array of healthcare applications, the HCI Group can offer support of your legacy system that assures trouble-free operation for as long as it remains in service. We understand the importance of your technology investment, and to help assure your success, our resources will be experienced and fully certified in your legacy system as well as any new system you are adopting. We’ll keep the legacy system running while you and your staff focus on the future.


 
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Staff Augmentation Services

The backbone of the HCI Group’s success in filling job openings is a recruiting infrastructure, training and methodology unlike anything in the industry. Our dedicated team of over thirty recruiters is taught every aspect of the healthcare industry, systems, applications and organizational structure as well as the project-implementation lifecycle. In the end, you end up screening only those candidates with the precise skills and experience you need.


 

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